Are you an
Internet discount hunter?
People buy over the
Internet for many different reasons. For some it is pure
convenience; it is far easier to go online, spend a few
moments picking the best deal and have the required goods
delivered the following day van to drive to the shops, find
somewhere to park and then search for a shop which may or may
not have the goods in stock. Many people it is an impulse
matter; they are searching for something entirely different,
spot what they feel to be a bargain and after a few clicks and
the typing in of credit card details the product is bought and
probably forgotten about until it is actually delivered. A
growing number of us believe that we get better service
online; we don't have to do battle with a half trained sales
assistant who is more interested in preening before the
nearest mirror than actually serving a customer and if the
product in question has to be delivered rather than collected
it is no contest, Internet deliverers almost invariably win
hands down. To add to the woes of the retailers broadband
speeds are getting faster and faster and cheaper and cheaper;
the majority of homes are now connected to the World Wide Web
and we have a whole new generation of web savvy purchasers who
know a good discount when they see one!
One of the noticeable
trends in the recession has been the rise of the discount
voucher sites. Consumers seek out these vouchers which offer
discounts on branded goods and the rise of the number of
websites offering this type of service has been very
considerable with hundreds of millions of pounds worth of
products sold; whether or not this is a long-term trend or
whether the manufacturers will sooner or later realise that
fewer and fewer people are buying at full price remains to be
seen! Nevertheless the intense level of competition on the
Internet, where it is child's play to gather a whole pile of
competitive quotes in a very short time, will no doubt ensure
that some form of discounting will survive.
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Web site design has
become a vital part of a marketing structure. Research has
shown that more than half of products which are placed in
Internet shopping baskets are never purchased and the sale is
abandoned; this represents billions of pounds worth of sales
annually and so anything which will encourage these
prospective buyers to actually go ahead and complete the
purchase could potentially be worth a small fortune to the
website operators. The very nature of a website makes it
extremely easy to gather data on the purchasing procedures
that prospective buyers follow as they go through the buying
process and often only small tweaks to the system can yield
substantial results in the form of additional sales.
If questioned the
majority of people who actually buy online say they do so
because they are getting the product at the lowest possible
price but this is not necessarily the case. A recent
international survey has shown that around 60% of products
which have been bought online could have been bought off line
for the same or even lower prices, indicating that a large
proportion of buyers are motivated as much by convenience as
they are by saving money.